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- HP Community
- Desktops
- Desktop Boot and Lockup
- Re: Will not start

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09-28-2018 02:04 PM
For the past few weeks, my desktop will not start normally. I have tried opening in safe mode, but nothing. The power comes on, and the fan. I was able to get it to load by pushing the F5 key, but not anymore. I get a series of 6 short beeps. Help!
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Accepted Solutions
10-01-2018 10:57 AM
Thanks for the help. I took it to a local PC repair shop, and found that the motherboard was bad.
09-28-2018 02:47 PM
Without knowing your specific PC or the additional troubleshooting steps you may have already attempted, I would venture to guess you have either a motherboard issue or an issue with a component plugged into one of the slots of your motherboard. Have you made recent changes to the computer like adding memory or a video card? An easy thing to try first is to uplug the PC and open it up and check for any loose components, reseat memory sticks, video card, etc. Take a look at this document for more details:
https://support.hp.com/us-en/document/bph07107
Hope this helps.
10-01-2018 11:08 AM
From: HP and Compaq Desktop PCs - BIOS Beep Codes
4, 5, 6, 7 | Fatal errors related to the operation of critical motherboard components - such as the CPU. |
How old is the computer?
Is the HP Warranty still active?