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‎10-14-2022 10:08 AM

HP Recommended
Operating System: Microsoft Windows 11

I have come across an issue with the lastest BIOS version (02.14.01 03/08/2022) for HP EliteDesk 800 G5 Desktop Mini running Windows 11 22H2 where it will continue to boot loop unless you turn off the setting in the BIOS for Virtualisation Direct I/O.

 

So installed Win 11 22H2 on an older BIOS revision and all fine boot into BIOS update to the latest and no longer boots.

 

I have logged a support call regarding this but was wondering if anyone else has come across this issue and whether any other models etc have issue ?

 

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-14-2022 11:11 AM - edited ‎10-14-2022 11:11 AM

HP Recommended

Someone needs to be notified of the problem.  There is a Microsoft feedback hub 

https://support.microsoft.com/en-us/windows/send-feedback-to-microsoft-with-the-feedback-hub-app-f59...

 

I do not know of any HP hub but perhaps some of the HP Support Agents might know such as

@TEJ1602 or @Nal_NR 

 

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it

View solution in original post

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6 REPLIES 6

‎10-14-2022 10:26 AM - edited ‎10-14-2022 10:44 AM

HP Recommended

This problem has been observed and reported to Microsoft.  Affects other OEM not just Dell  HP

Updates to windows 11 were blocked up by Microsoft until recently due to problems with Virtualization

 

I no longer use VirtuialBox, easier to have a spare Linux system and run apps natively.

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
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‎10-14-2022 10:33 AM

HP Recommended

We do not use virtualization but this setting is set by default in a HP BIOS and basically bricks a machine if we upgrade to Win 11 22H2. 

 

Who is to blame really Microsoft or HP as HP says it has been tested and clearly hasn't.

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‎10-14-2022 10:39 AM

HP Recommended

It's good to hear that this behaviour has been seen though.

 

I guess we will have to use the HP powershell modules to disable the setting on mass or hold fire on upgrading until this has been fixed.

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‎10-14-2022 10:41 AM

HP Recommended

I did not realize the system was not booting anymore.

 

Clear the CMOS?

Have you tried the windows key plus the "B"  as described here?

https://support.hp.com/us-en/document/ish_3966820-3438449-16

 

Since the hard drive had a copy of the older bios you will have to download and put the newer bios on a USB flash drive before using the "B" procedure.

 

This assumes the keyboard etc still work.

Lemme know if a problem.

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
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‎10-14-2022 10:52 AM

HP Recommended

Its just that setting in the BIOS which prevents the machine from booting into windows after an upgrade to 22H2. If you disable that setting it boots fine.

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‎10-14-2022 11:11 AM - edited ‎10-14-2022 11:11 AM

HP Recommended

Someone needs to be notified of the problem.  There is a Microsoft feedback hub 

https://support.microsoft.com/en-us/windows/send-feedback-to-microsoft-with-the-feedback-hub-app-f59...

 

I do not know of any HP hub but perhaps some of the HP Support Agents might know such as

@TEJ1602 or @Nal_NR 

 

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
Was this reply helpful? Yes No
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