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‎05-20-2021 01:30 AM

HP Recommended
Operating System: Microsoft Windows 10 (32-bit)

my desktop all in one went blank/switched off. I have looked at the tips to get working. unplug , check connecting wires work - all ok , press HD power button to reboot/ get rid electricity. Following this I press power key which blinks a light once then thats it . Anything else I can do ? 

1 person had the same question
1 REPLY 1

‎05-27-2021 11:14 AM

HP Recommended

> anything else I can do?

 

If you are an trained electronics technician, you should be able to measure the voltage-levels being supplied to the motherboard, disk-drive, CD/DVD drive, to see if the power-supply has not "blown".

 

Is the HP Warranty still valid? If so, HP will fix/replace it, for free. Otherwise, you will have to pay the nearest authorized HP Service Centre for its repair.

 

Maybe, you might find an independent electronics technician in your community?

 

 

 

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