01-07-2017 07:19 AM
Hi from Ialy,
I clean the dust inside, I removed all USB connectors, sata connectors, wireless board, videoa board, but the error remains...
Removing the RAM the error is 3 long beeps plus 2 short beeps.
Thanks a lot and Whishes for the New Year
01-08-2017 08:05 AM
Welcome to HP Forums, this is a great place to get support, find answers and tips,
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As I understand the computer is not booting into the windows anymore,
To provide an accurate solution,
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01-09-2017 07:49 AM
and thanks a lot for your answer, I really appreciated a lot for both speed and competence...!
Regarding your questions, these are the data I read on the Desktop PC plate:
HP Pavilion Desktop
Product No. P1H89EA#ABZ
HP Pav 550-113nl DT PC ITL
and yes, I read the note BIOS flashing light error codes (Computers released after April 2015):
fauding that the 3 long beeps followed by 3 short beeps are due to
"Potential graphics chip failure: the embedded controller timed out waiting for BIOS to return from graphics initialization"
and the proposed solution was
"If the card is not integrated, reseat it then test, try with another known working card then test, or replace the card if necessary.".
I extracted end reseated the card, nothing changed, I inserted an old graphic card from another PC and the error remained
the same but, because the old card has the VGA connector also, at the end of 5 times of 3 long + 3 short beeps, the VGA monitor lited up and the boot happened showing me the usual username and password.
So I think it's only matter of configuration (the PC was connected to a DVI monitor via DVI cable that I don't have at home...) and tomorrow I will try to reconfigure the Graphic Board in order to assign as primary monitor the DVI and
verify so if the original Graphic Board is defective or not.
I will let you know my findings...
Thanks a lot again for your support
and have a great week,
01-09-2017 10:14 AM
Thank you for the replying,
Please take your time and get back to me with the results,
I'll be awaiting your response and would be glad to help.
Feel free to post your query for any other assistance as well,
It's been a pleasure interacting with you and I hope you have a good day ahead.
If you wish to show appreciation for my efforts, mark my post as Accepted Solution.
And click on the Purple Thumbs up icon at the bottom of my comment.
I am an HP Employee