bootup to blue screen/hp invent logo

[Dave95]

Pavilion a1328x.  When computer is turned on it only goes to a Blue Screen with with hp invent logo.  Computer will not respond to any keyboard input.  On bootup i can press the F1 or F11 key and it freezes on the blue screen as before. The only difference is with the F1/F11 key pressed "Entering Setup...." appears in the lower left corner of the screen, but still no response from keyboard entries.  I've changed the keyboard, mouse, motherboard battery, reseated memory and changed slots, replaced harddrive ribbon cable and nothing helps.  I can't use the F10 system recovery and I don't have recovery disc.  Any ideas?   HELP HELP

[PC_Tester]

Do you have external storage devices connected to the system? If so remove them.

e.g.

1394 / USB Hard drivers or optical drives

iPods / thumb drives

SD/xD/CF media in your card reader on your PC, on your AIO printers

[Dave95]

I don't have any external devices connected.

[jacksabode2 · Accepted solution]

I am having the same exact problem. I was wondering if you saw an resolution?

Thanks!

[PC_Tester]

Try unplugging the Hard drive or optical drive to see if it continues...

[starbug69]

Any update with this problem?

We have a HP Touchsmart IQ522 and are experiencing exactly the same thing.

It says this is 'solved' but i'm not seeing a solution.

Any help would be greatly appreciated

[rsnider]

Had the same problem would have the computer on and would walk by and the Blue screen would be on and it wouldnt do anything!!! Only way to get back working was to turn off and repair wouldnt even work when rebooted! Called HP and they told me for 99 dollars they would have me back running since the computer was 2 months past warranty! Paid 99 and 1 hour later they tell me my hard drive is bad! They didnt have me back running and did not want to give me my 99 dollars back! Told me if I purchased a new Hard Drive for 620 dollars I could get the 99 dollars taken off of That! Told them to screw off since I only Paid 500 for Pavillion! Hung up and two hours later I look over chair in living room and it was doing a self repair on its own! It set the computer back to its state when I purchased! Lost 5000 pics that were on there and luckily I had them backed up to Disks! Called HP back and told them what happened and after a couple of frank discussions a supervisor gave me my 99.00 back! But the BOTTOM LINE is I will never purchase an HP product again! It still has a problem every now and then but I make sure I backup all Pictures to Disk! Had a SONY computer for 9 years and never had one problem- Had an HP for 14 months and nothing but problems!

SEEEEE YAAAAA! HP!!!!!

Would Not reccomend an HP product to anyone! BUY ANYTHING BUT AN HP! - DELL OR MAC!!

[hank3232]

seems you may need warantee work on this box.

[sumsolstice]

It sounds as if the Hard Disk Drive is not responding.   If you unhook the drive  - does it allow the system to go into BIOS setup?   If so- thats a good indication of HDD problem - or cocked, cable, etc.

-dm (an HP employee, but the time/comments/suggestions here are my own, not my employers)