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dnsumm
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Message 1 of 2
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bought Nov 28 for xmas present. Problems with computer. Return window 30 days?

HP Recommended
Omen
Microsoft Windows 10 (64-bit)

working with hp techs, cannot figure out what problems is. freezing up during games. Sending up chain to upper tier troubleshooter.  The window of return is 30 days. Does that include items bought as xmas presents, that gives only a couple of days window to send it back. Was not having problem for several days.

should a xmas present be given till 30 days after xmas?

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WAWood
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Message 2 of 2
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HP Recommended

@dnsumm 

We are just a self-help community support forum staffed mostly by volunteers.  We have no say or influence on HP's return policies.  You will have to contact HP Customer Support directly for assistance in this.

 

USA/Canada HP contact info: https://support.hp.com/us-en/contact-hp



I am a volunteer and I do not work for, nor represent, HP
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