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HP Recommended
hp omen 870-224
Microsoft Windows 10 (64-bit)

my wife accidently knocked my son's computer off of it's stand and now it gives a "boot device not found" error.  I troubleshot by holding f11 on start up ad ran the hard drive test and the results were: testing drive-1/ smart check- passed/ Long DST- warning.  i figured this means that i need to replace his hard drive.  if so, i'm planning to upgrade it to a 1 tb ssd.  thoughts?

3 REPLIES 3
HP Recommended

Hello
the hard drive is defective
It can continue to operate for a certain time, but it can definitively break down, if it is not already the case!
If possible, save personal data
Try a full reinstall
Be careful even if it works, it may permanently break down, save the data regularly.
This may allow you to use the computer while you find a hard drive!
Your computer should be this

870-224 Product Specifications

You can try to help yourself with this tutorial (sorry not fully translated)

que faire en cas d' erreur / échec dst du disque dur - HP Support Community - 7338574

 

Using the HP Cloud Recovery Tool (Windows 10, 7)

 if the original hard drive is usable
 you can try using cloning software to copy all of its contents to the new SSD

But he risks copying errors
Otherwise, you can also try an installation from iso microsoft:

https://www.microsoft.com/fr-fr/software-download/windows10

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please click on the accept as solution button if message provided an answer to the problem

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Attention
A bios update is not without risk!
Be aware that if you are offered to do so, it will be at your own risk, the computer may become unusable, think about it



Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

thank you for responding.  and you're right, i think it has already broken down.  every time we try to start his computer, all we get is the "no boot device found" error.  I just wanted someone else's opinion on it also before i ordered the new ssd.  thanks again

HP Recommended

it is annoying, I just saw the answer by chance, I did not receive the notification, as it is done normally.
If my answer suits you, therefore, please mark it, in order to finalize the subject

--------------------------------------------- Signature ---------------------------------------------
Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem

was this reply helpful , or just say "thank you " ? Click on the yes button
Attention
A bios update is not without risk!
Be aware that if you are offered to do so, it will be at your own risk, the computer may become unusable, think about it



Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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