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HP Recommended
HP ENVY 700-010xt CTO Desktop PC
Microsoft Windows 10 (64-bit)

This is BIOS crisis recovery binary package for "HP PC Diagnostics 4-in-1 key" used.

Please unzipped the file and placed in the root folder of the USB key.
Example steps:
1. Downloading the "HP PC Diagnostics 4-in-1" Softpaq.
2. Follow the instruction to generate the USB key, called HP_TOOLS(E:).
3. Downloading this "HP PC Diagnostics 4-in-1 BIOS crisis recovery binary" Softpaq.
4. Extract the *.zip files to "HP_TOOLS(E:)\"

 

How do I generate this USB key ? There was NO instruction after extraction. Just used 3. & 4.

 

The MB does NOT pole the USB ... nothing happens except 8 beep on boot.

 

If I just place these files on C: HD would that work if USB is not poled ?

All my posts are my opinion.
3 REPLIES 3
HP Recommended
  1. Take an "empty" USB memory-stick, and connect it to your computer.
  2. Download the file.
  3. Copy the file to the memory-stick.
  4. Open the "root" folder of the memory-stick.
  5. Click with the second (usually the right-side) mouse button on the ZIP file.
  6. Choose "Extract All".
  7. When prompted to create a new folder, override it, to unpack the files into the "root" folder.
  8. On the affected computer, connect the memory-stick, and power-on the computer. It may automatically "see" the files, and launch the BIOS updater.

 

HP Recommended

Can U tell me the the exact file name to download to do these steps ?

 

Tower: HP ENVY 700-010xt CTO Desktop PC

All my posts are my opinion.
HP Recommended

> exact

 

See: HP ENVY 700-010xt CTO Desktop PC | HP® Customer Support

 

for the "support" page for your model.

 

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.