-
×InformationNeed Windows 11 help?Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
-
-
×InformationNeed Windows 11 help?Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
-
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
HP Recommended
Hello
the hard drive is defective
It can continue to operate for a certain time, but it can definitively break down, if it is not already the case!
If possible, save personal data
Try a full reinstall
Be careful even if it works, it may permanently break down, save the data regularly.
This may allow you to use the computer while you find a hard drive!
You can try to help yourself with this tutorial (sorry not fully translated)
que faire en cas d' erreur / échec dst du disque dur - HP Support Community - 7338574
Using the HP Cloud Recovery Tool (Windows 10, 7)
Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem
was this reply helpful , or just say "thank you " ? Click on the yes button
Desktop-Knowledge-Basewas this reply helpful , or just say "thank you " ? Click on the yes button
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for? Ask the community