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- Desktop Boot and Lockup
- hard drive failure ID: RXTA70-8LNATO-XD7UQJ-61BX03
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12-18-2021 12:31 PM
I have an HP Notebook Windows 10, Product ID: 1WP51UA#ABA which is giving me an error message saying "Long DST: failed". The failure ID is RTXA70-8LNATO-XD7UQJ-61BX03. My computer is extremely slow at time and sometimes will not allow me to even log on. Any solutions?
12-19-2021 02:04 AM
Hello
the hard drive is defective
It can continue to operate for a certain time, but it can definitively break down, if it is not already the case!
If possible, save personal data
Try a full reinstall
Be careful even if it works, it may permanently break down, save the data regularly.
This may allow you to use the computer while you find a hard drive!
Your computer should be this15-bs033cl Product Specifications
HP 15 Laptop PC (Intel) HP 15g Laptop PC HP 15q Laptop PC - Maintenance and Service Guide
You can try to help yourself with this tutorial (sorry not fully translated)
que faire en cas d' erreur / échec dst du disque dur - HP Support Community - 7338574
Using the HP Cloud Recovery Tool (Windows 10, 7)
if you have windows 10 you can use microsoft tool
https://www.microsoft.com/en-ca/software-download/windows10
little chance that the hdd will work again with a long test failed , try, but it will certainly have to be replaced
possibly see if you can use a sata SSD instead
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