• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Any failures related to Hotkey UWP service? Click here for tips.
HP Recommended
P7-1234
Microsoft Windows XP

Hp computer with XP system won't boot.  Asks for startup disc which was not supplied when computer purchased. Programs preloaded. 

1 REPLY 1
HP Recommended

Hi:

 

Your PC originally came with Microsoft Windows 7 Home Premium (64-bit).

 

HP Pavilion p7-1234 Desktop PC Product Specifications | HP® Customer Support

 

HP did not support your PC for any other operating system but Windows 7 64 bit and W8 64 bit, but only supplied W7 recovery media.

 

If you want to install W7 on there, you can purchase W7 recovery media from this non-HP vendor at the link below.

 

Computer Surgeons - Windows 7 64 Bit Recovery Kit C4G69AV For HP Pavilion Desktop PC Model Number p7...

 

If there is a Windows 7 product key on your PC's case, let me know and I will give you a way to install W7 for free.

 

If you want to reinstall Windows XP, I'm afraid you are on your own.

 

You would have to buy XP installation media and a product key on eBay or someplace similar.

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.