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‎04-17-2018 07:14 AM

HP Recommended
Product: Slimline 260-a180na
Operating System: Microsoft Windows 10 (64-bit)

hi. this pc is a week over its years warranty. won't boot - get three long beeps, two short beeps. have tried all the usual fixes - reseated everything, done power cycle, reset cmos. have tried to find info on motherboard on-line but it is scarce. am assuming beep sequence could be memory related, have ordered some more and am waiting to fit. am desperate - any other ideas?? thanks

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-17-2018 08:18 AM

HP Recommended

@robwells

 

HP Slimline 260-a100 Desktop PC series - Motherboard - Iris - Diagnostic Codes

 

https://h20574.www2.hp.com/results.htm?SID=12079697&MEID=82A6C4E2-B411-4679-96B8-6C16D4E09586

 

REO

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8 REPLIES 8

‎04-17-2018 07:40 AM

HP Recommended

@robwells

 

Do you have a video card installed???

 

https://support.hp.com/us-en/product/HP-Slimline-260-a100-Desktop-PC-series/12079697/document/c05105...

 

REO

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‎04-17-2018 07:43 AM

HP Recommended

no, its just a completely standard pc with motherboard on-board graphics

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‎04-17-2018 07:54 AM

HP Recommended

thanks for that link - I had found that myself - but it doesn't contain any info re beep codes unfortunately

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‎04-17-2018 08:18 AM

HP Recommended

@robwells

 

HP Slimline 260-a100 Desktop PC series - Motherboard - Iris - Diagnostic Codes

 

https://h20574.www2.hp.com/results.htm?SID=12079697&MEID=82A6C4E2-B411-4679-96B8-6C16D4E09586

 

REO

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‎04-17-2018 08:21 AM

HP Recommended

great! thank you - that points to memory too then - hopefully I should know in about an hours time whether the new memory has been successful - I'll be back! thanks for your input

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‎04-17-2018 09:04 AM

HP Recommended

update - memory not being delivered until tomorrow (don't ask) - will update then

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‎04-18-2018 09:29 AM

HP Recommended

problem resolved - faulty memory module! hoorah, thanks for your help 🙂

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‎04-18-2018 09:39 AM

HP Recommended

Good to here that @robwells

 

REO

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