• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎08-18-2018 12:25 AM

HP Recommended
Product: Pavilion dv6

Hi,

A couple of days ago my HP pavilion dv6 sudenly asked me to enter  ""enter administrator password or power on password", however i never set one. I tried my personal login and a couple of other passwords and now it has come up with this message: system disabled 61128179. I know i should know my operating system; I have a couple of laptops that function to varying degrees and which i use for different things 🙂

I am pretty sure its windows 7 but not 100% and no idea if it was 64 bit or 32 bit

 Would much appreciate any help thanks!!

PS if I can bupass the login with your help; does that mean i loose all my photo's from the lap top?

Tags (1)
2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-18-2018 12:33 AM

HP Recommended

@busybusin

 

Please reboot and enter

 

   74880179

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

Tags (1)
Was this reply helpful? Yes No
2 REPLIES 2

‎08-18-2018 12:33 AM

HP Recommended

@busybusin

 

Please reboot and enter

 

   74880179

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Tags (1)
Was this reply helpful? Yes No

‎08-18-2018 01:18 AM

HP Recommended

thank you soooo much!!

you are a live safer 🙂

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.