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‎12-10-2018 08:34 AM

HP Recommended
Product: Pavillion Desktop PC 570-p010
Operating System: Microsoft Windows 10 (64-bit)

Downloaded and installed HP SP84077 on 03 Dec 18 as well as a BIOS update (which required a restart). Computer won't boot with "Boot device not found (3F0)" error message. HP advisory Document ID: c06101701 discusses this problem, but doesn't say how to undo the damage caused by the RST update. How do I fix it without doing a recovery?

1 person had the same question
3 REPLIES 3

‎12-10-2018 09:36 AM

HP Recommended

Welcome to the HP Support Community @Ferdie1

 

Did you install the Optane memory or did it come preinstalled???

 

REO

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‎12-10-2018 01:10 PM

HP Recommended

It came with the computer - I never paid attention to until the update from HP caused it to "go south". The HP Virtual Assistant can't help - I've done all of the hardware tests. I need a way to undo the damage.

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‎12-13-2018 01:10 PM - edited ‎12-13-2018 01:13 PM

HP Recommended

Disregard the question. I was trying to avoid having to restore my HD to factory conditions and all the work of re-partitioning it and re-installing various programs. This evening I've done a factory restore, and it APPEARS to have solved the problem - just a lot of work ahead for me....

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