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‎08-18-2019 07:48 AM

HP Recommended
Product: HP Pavillion HPE
Operating System: Microsoft Windows 10 (32-bit)

At start up I can not get to the log in screen in Windows 10. I get the date, power button and Wi-fi icon but no place to enter password. When I hit enter or click mouse the screen blurs out and I can't see the background. After a few minutes the screen background becomes visible again.  Tried starting in safe mode, system repair, restart several times to no avail.  HELP 🙂

1 REPLY 1

‎08-19-2019 06:21 PM

HP Recommended

@dougnewgass 

The "blurring" of the background is a standard feature of the latest version of Win10.

 

Do you have it setup to use a PIN, or to do facial recognition, or fingerprint recognition?



I am a volunteer and I do not work for, nor represent, HP
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