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- Desktop Boot and Lockup
- no boot disk has been detected or the disk has failed
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03-09-2016 12:00 AM
On startup I am getting the message ' no boot disk has been detected or the disk has failed'
I have purchased a new H/D,installed it and on startup I get the same message as I had on the old H/D.
As there were no disks supplied with the computer when I bought it what do I need to do to get this sucker up and working?
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Accepted Solutions
03-10-2016 11:06 AM - edited 03-11-2016 01:59 PM
Hi @Jimmy56,
Welcome to the HP Support Forums! I understand that you had a "no boot disk has been detected" type of error on start up, and that you replaced the hard drive and have the same issue. I am happy to help with this.
If you put back the original hard drive you can use the following to test the hard drive. It is possible there was a connectivity problem and just re-seating the hard drive could make a difference. HP PCs - Hard Disk Error Displays before the Computer Starts
As to the newer hard drive you put in, if there was not an operating system installed you are going to get the same type of message. You could do the same hard drive diagnostics from the above link, just to be sure the drive is good.
Please let me know the results, but if just installing the original hard drive back in to the system works, and it starts up properly, then please mark this post as a solution. Kudos would also be appreciated.
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!
03-10-2016 11:06 AM - edited 03-11-2016 01:59 PM
Hi @Jimmy56,
Welcome to the HP Support Forums! I understand that you had a "no boot disk has been detected" type of error on start up, and that you replaced the hard drive and have the same issue. I am happy to help with this.
If you put back the original hard drive you can use the following to test the hard drive. It is possible there was a connectivity problem and just re-seating the hard drive could make a difference. HP PCs - Hard Disk Error Displays before the Computer Starts
As to the newer hard drive you put in, if there was not an operating system installed you are going to get the same type of message. You could do the same hard drive diagnostics from the above link, just to be sure the drive is good.
Please let me know the results, but if just installing the original hard drive back in to the system works, and it starts up properly, then please mark this post as a solution. Kudos would also be appreciated.
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!
03-11-2016 01:48 PM
I have the same problem, "No boot disk has been detected or the disk has failed"
But previously I had another problem with the screen because it was flickering and support give me a number service so I can send it for review but I have not receive the package.
Now what can I do to reestablish the system?
Please I'm desperate! I have a lot of files