cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 2
145
Flag Post
HP Recommended

pc can't install any windows version

Hp compaq dc7800 small form factor
HP compaq dc7800 small form factor
1 REPLY 1
Highlighted
Level 15
Level 15
22,581 22,524 2,061 4,922
Message 2 of 2
105
Flag Post
HP Recommended

pc can't install any windows version

@yan-360 

From what I could find out, that model PC is very old -- as it came out in the days of Vista.  So, we're talking ten years old or older.

 

Hanging on installation for that old a PC most likely indicates a failing hard drive -- as they generally do not last this long.

 

To check the drive you have to follow these steps:
1) Press Esc key repeatedly, several times a second, while rebooting the laptop. Do NOT hold the key down, just press it over and over.
2) Eventually, you will see an HP Startup Menu -- that will look similar to the image below ...
HP Startup Menu.jpg
3) press the Function key for testing the hard drive (usually F2) and let it run.

Please report back the test results.

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation