• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎01-26-2021 06:20 AM - last edited on ‎01-26-2021 06:24 AM by Retired

HP Recommended
Product: Example: Pavilion p0053W i5-8400 1TB drive
Operating System: Microsoft Windows 10 (64-bit)

I have applied for and received clearance to return my desktop for warranty "repair"....HOWEVER, when the empty shipping container arrived there was NO prepaid shipping label for FedEx to scan.......whom, how, or where does one contact HP for a shipping label to use for the return?

Thank you, 

[Personal Information Removed]

1 person had the same question
1 REPLY 1

‎01-26-2021 05:37 PM

HP Recommended

Hi,

 

You should have received an option to download and print a shipping label.

 

Check HP RMA correspondence again.

 

Contact HP 

 

Regards

 

 

 

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.