cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
Level 1
12 11 0 0
Message 1 of 21
668
Flag Post
HP Recommended

"Bootmgr is missing Press Ctrl+Alt+Del to restart" error when you start

HP Pavilion p6674y Desktop PC
Microsoft Windows 7 (64-bit)

Hi,

I am getting the above error message. The recovery disk is not working. I tried downloading the ISO from Microsoft. The agent advised me to reach out the manufacturer. I have called three times to HP. I was hung up three times. I understand that I am not under warranty. Is there a ultity tool that I can put on a USB drive to fix my issue?  

Edit: when I put in the HP recovery disc. I get the error messagen Error the hard disk was not found.  If you have a hard disk installed, the cables may be loose ot the disk is not initialized. You may need need to run the Fdisk program to initialize the disk. Use extreme caution with the fdisk! 

20 REPLIES 20
Highlighted
Level 12
7,682 7,647 324 681
Message 2 of 21
608
Flag Post
HP Recommended

"Bootmgr is missing Press Ctrl+Alt+Del to restart" error when you start

Hi

 

The Boot Manager may be corrupted or missing because the Hard Disk has failed.

Can you run an F2 Diagnostic or similar to test the Hard Drive, with a view to replacing it if the result is negative.

W7 Boot Mgr.png

 


A Nod Is As Good As a Wink...
Lil_Boy_Blue

0 Kudos
Highlighted
Level 1
12 11 0 0
Message 3 of 21
592
Flag Post
HP Recommended

"Bootmgr is missing Press Ctrl+Alt+Del to restart" error when you start

they all passed

0 Kudos
Highlighted
Level 15
Level 15
22,606 22,549 2,062 4,926
Message 4 of 21
585
Flag Post
HP Recommended

"Bootmgr is missing Press Ctrl+Alt+Del to restart" error when you start

@js560000

Since the diagnostics passed, then the likely issue is that the boot loader files have become corrupted.

This can be repaired using a boot disk or USB stick made from a utility known as Macrium Reflect.

 

This is a free tool that can be used to image and restore PCs, but it also has an option to create Rescue Media (in disk or USB form) that can then be used to Repair your PC.
 
It is available from here:  http://www.macrium.com/reflectfree.aspx
 
What I recommend is the following:
a) Download and install Macrium Reflect (MR)
b) Use the option to create a boot USB stick or CD
c) Boot your PC from the MR media and select the option to repair the Windows Boot

***If my post helped, click the White thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
0 Kudos
Highlighted
Level 12
7,682 7,647 324 681
Message 5 of 21
576
Flag Post
HP Recommended

"Bootmgr is missing Press Ctrl+Alt+Del to restart" error when you start


@js560000 wrote:

they all passed


And how much of the pictogram did you work thru?

I assume you have a repair disk created from your OP.

 

 


A Nod Is As Good As a Wink...
Lil_Boy_Blue

0 Kudos
Highlighted
Level 1
12 11 0 0
Message 6 of 21
567
Flag Post
HP Recommended

"Bootmgr is missing Press Ctrl+Alt+Del to restart" error when you start

It tells me that GPT for usb drive is not supprted for the Macrium Reflect.

0 Kudos
Highlighted
Level 1
12 11 0 0
Message 7 of 21
566
Flag Post
HP Recommended

"Bootmgr is missing Press Ctrl+Alt+Del to restart" error when you start

Yes, I used the original that I had. I also used one given to me by a friend. He had both discs. 

0 Kudos
Highlighted
Level 12
7,682 7,647 324 681
Message 8 of 21
551
Flag Post
HP Recommended

"Bootmgr is missing Press Ctrl+Alt+Del to restart" error when you start

Is it now fixed?

https://neosmart.net/wiki/bootrec/

support.microsoft.com/en-us/help/927392/use-bootrec-exe-in-the-windows-re-to-troubleshoot-startup-issues


A Nod Is As Good As a Wink...
Lil_Boy_Blue

0 Kudos
Highlighted
Level 1
12 11 0 0
Message 9 of 21
546
Flag Post
HP Recommended

"Bootmgr is missing Press Ctrl+Alt+Del to restart" error when you start

If I had the windows 7 cd, but HP never gives you it when you buy their PCs. Edit: plus the Easy Recovery Essentials costs money. I also noticed that it says windows 98 now20181206_152010.jpg

 

0 Kudos
Highlighted
Level 1
12 11 0 0
Message 10 of 21
528
Flag Post
HP Recommended

"Bootmgr is missing Press Ctrl+Alt+Del to restart" error when you start

20181206_152719.jpg

 

15441391087161472569372462670453.jpg

 

0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation