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‎05-03-2021 09:54 PM

HP Recommended
Product: Example: Pavilion 20-b010
Operating System: Microsoft Windows 10 (64-bit)

Hp pavillion all in one 20-b010 is stuck at Default BIOS settings have been loaded, time and date not set, press f1 to boot.  I think the usb ports are not working, no keyboard or mouse is working   tried several usb keyboards and mouses   f1 or any key has no effect

 

1 REPLY 1

‎05-10-2021 06:36 PM

HP Recommended

All your symptoms can be caused by a dead battery on the computer's motherboard. Replace it -- you may need to hire a computer technician to do the work.

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