• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎04-28-2021 06:18 AM

HP Recommended
Product: HP Z840
Operating System: Microsoft Windows 10 (64-bit)

second processor on hp z840 has failed, can I continue using the workstation by removing just the failed processor or there is  a configuration to do?

1 REPLY 1

‎05-10-2021 07:31 PM

HP Recommended

How "failed" is it? 

Does Windows start and run normally, but maybe slowly, with the failed processor still connected?

 

You cannot harm anything by physically removing the failed processor, if, of course, you do it carefully. Windows should use the remaining processor, after detecting the empty slot.

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.