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kathya2
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Message 1 of 2
200
Flag Post

unaable to login to my desktop - needs a password, but can't without a flash drive for that purpose?

‎09-30-2019 09:21 AM

HP Recommended
Product: HP Pavilion 20-b010 All-in-One Desktop PC
Operating System: Microsoft Windows 10 (32-bit)

I am unable to login to my desktop.  a tech reset my login to 'no password'

but now evern that does not work - how do I fix this issue?

1 REPLY 1
Grzwacz
Level 12
Level 12
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Message 2 of 2
Flag Post

‎09-30-2019 05:48 PM - edited ‎09-30-2019 07:59 PM

HP Recommended

Greetings,

Welcome to the forum.

I am not a HP employee.

 

What Tech Support contact did you use to reset the Windows login password? HP Tech Support? Microsoft? Or other?

 

This forum does not assist folks having Windows login problems.

 

You may have to reinstall Windows to fix this.

 

You will lose data if you reinstall Windows.

 

Regards

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