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kathya2
New member
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Message 1 of 2
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unaable to login to my desktop - needs a password, but can't without a flash drive for that purpose?

HP Recommended
HP Pavilion 20-b010 All-in-One Desktop PC
Microsoft Windows 10 (32-bit)

I am unable to login to my desktop.  a tech reset my login to 'no password'

but now evern that does not work - how do I fix this issue?

1 REPLY 1
Grzwacz
Level 12
Level 12
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Message 2 of 2
Flag Post
HP Recommended

Greetings,

Welcome to the forum.

I am not a HP employee.

 

What Tech Support contact did you use to reset the Windows login password? HP Tech Support? Microsoft? Or other?

 

This forum does not assist folks having Windows login problems.

 

You may have to reinstall Windows to fix this.

 

You will lose data if you reinstall Windows.

 

Regards

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