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HP Recommended
hp pavilion x360 14-dh1xxx
Microsoft Windows 10 (64-bit)

i have bought new laptop hp pavilion x360 14-dh1xxx.i am not able to find where to scan the finger to set up finger print lock

 

1 REPLY 1
HP Recommended

@sargam1 

====================================================================

Welcome to the HP Community.

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Fingerprint sensor is a purchase OPTION available on some models.

Maintenance and Service Guide

Page 11

(2)Fingerprint reader (select products only)

Allows a fingerprint logon to Windows, instead of a password logon.▲To use the fingerprint reader, place your finger on the fingerprint reader until it reads your fingerprint.

 

 

If your model does not include the fingerprint sensor, the little box is just a "place holder" cover for where the sensor would be installed.

 

What else?

 

PartSurfer might be able to tell you exactly what is included in your computer.

 

General Example

Open PartSurfer

 

Set your Country / Region

 

Use PartSurfer website with your machine's serial number to check what is included.

Reminder Do not post your serial number on the Community.

 

If the detailed data is available in PartSurfer for your machine

and

The computer includes a fingerprint reader / sensor:

'FINGERPRINT RDR"

 

OR

 No fingerprint reader hardware installed in the machine:

"SPS-FINGERPRINT DUMMY"

 

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Check for the fingerprint sensor in the Device Manager

Device Manager - Biometrics Information

  1. Device Manager > View “Devices by type” AND “Show hidden devices”
  2. Open category Biometric devices
  3. Look for and Right-Click on the fingerprint reader device > Properties
  4. Tab Details

 

HP Device Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP Pavilion 14-dh1000 Convertible x360 PC series 

 

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Our Community is comprised of volunteers - people who own and use HP devices.

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Question Resolved / Answered, Click "Accept as Solution"

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.