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- HP Community
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- where is fingerprint reader button

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04-04-2021 10:05 AM
i have bought new laptop hp pavilion x360 14-dh1xxx.i am not able to find where to scan the finger to set up finger print lock
04-04-2021 10:33 AM
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Fingerprint sensor is a purchase OPTION available on some models.
Page 11
(2)Fingerprint reader (select products only)
Allows a fingerprint logon to Windows, instead of a password logon.▲To use the fingerprint reader, place your finger on the fingerprint reader until it reads your fingerprint.
If your model does not include the fingerprint sensor, the little box is just a "place holder" cover for where the sensor would be installed.
What else?
PartSurfer might be able to tell you exactly what is included in your computer.
General Example
Open PartSurfer
Set your Country / Region
Use PartSurfer website with your machine's serial number to check what is included.
Reminder: Do not post your serial number on the Community.
If the detailed data is available in PartSurfer for your machine
and
The computer includes a fingerprint reader / sensor:
'FINGERPRINT RDR"
OR
No fingerprint reader hardware installed in the machine:
"SPS-FINGERPRINT DUMMY"
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Check for the fingerprint sensor in the Device Manager
Device Manager - Biometrics Information
- Device Manager > View “Devices by type” AND “Show hidden devices”
- Open category Biometric devices
- Look for and Right-Click on the fingerprint reader device > Properties
- Tab Details
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When the website support page opens, Select (as available) a Category > Topic > Subtopic
HP Pavilion 14-dh1000 Convertible x360 PC series
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