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Hi:

 

Glad you got W11 on there.

 

Install the W10 AMD chipset driver from the link below:

 

You want the first driver listed after you expand the selection.

 

970 Drivers

 

You probably need to install the W10 Realtek SD card reader driver to get the SD card to work again.

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71634.html

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71634.exe 

 

The parts list for your notebook indicate that it comes with a Broadcom Wi-Fi/Bluetooth card.

 

This is the W10 Bluetooth driver for the BCM card:

 

Broadcom Bluetooth Driver

 

12.0.1.921

 

sp75330.exe

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