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HP Recommended
OMEN by HP 40L Gaming Desktop PC GT21-0000a (3G5Y9AV)
Microsoft Windows 11

Hi,

after we had a power cut this morning, the 2nd SSD disk is gone in our HP Omen system.

I only see 1 SSD of 1Tb, where the computer I bought had 2Tb of disk space.

Running BIOS, hardware diagnostics did not solve issue.

SMART controller is reporting only 1 SSD disk, which is running windows partition, so at least het computer starts up...

Hardware is still under warranty.

 

Any suggestions ? 

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