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- HP Community
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- Re: 310w sff Power supply

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07-16-2018 04:31 PM
Solved! Go to Solution.
Accepted Solutions
07-17-2018 01:16 PM
Thanks for engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips! I see from your post you need assistance related to power supply. No worries, I'll be glad to assist you.
I did go through the product specifications of your product -
HP Pavilion 590-p0057c Desktop PC Product Specifications - Click here
HP Pavilion 690-0067c Gaming Desktop PC Product Specifications - Click here
In this scenario, both the PC's have gone with the same power supply - 310 W SFF (Gold) Full range 115V/230V and the part number associated is L03980-800 Power Supply - GNRC PSU 310W SFF ES Sirius-GFX G
If you are comfortable in replacing the power supply, You could purchase the part from HP, use the HP Parts surfer to identify the part: http://partsurfer.hp.com/search.aspx
And order it via the HP Parts store: https://parts.hp.com/hpparts/CountryChoice.aspx?mscssid=&ccode=ZZ&lcode=ZZ
You can check for the power supply through online retail store, such as eBay ad Amazon
I hope this answers your question. Let me know if you need any further assistance, I'll be more than glad to help you.
Keep me posted,
If the information I've provided was helpful,
give us some reinforcement by clicking the solution and kudos buttons,
that'll help us and others see that we've got the answers!
Good Luck.
Jeet_Singh
I am an HP Employee
07-17-2018 01:16 PM
Thanks for engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips! I see from your post you need assistance related to power supply. No worries, I'll be glad to assist you.
I did go through the product specifications of your product -
HP Pavilion 590-p0057c Desktop PC Product Specifications - Click here
HP Pavilion 690-0067c Gaming Desktop PC Product Specifications - Click here
In this scenario, both the PC's have gone with the same power supply - 310 W SFF (Gold) Full range 115V/230V and the part number associated is L03980-800 Power Supply - GNRC PSU 310W SFF ES Sirius-GFX G
If you are comfortable in replacing the power supply, You could purchase the part from HP, use the HP Parts surfer to identify the part: http://partsurfer.hp.com/search.aspx
And order it via the HP Parts store: https://parts.hp.com/hpparts/CountryChoice.aspx?mscssid=&ccode=ZZ&lcode=ZZ
You can check for the power supply through online retail store, such as eBay ad Amazon
I hope this answers your question. Let me know if you need any further assistance, I'll be more than glad to help you.
Keep me posted,
If the information I've provided was helpful,
give us some reinforcement by clicking the solution and kudos buttons,
that'll help us and others see that we've got the answers!
Good Luck.
Jeet_Singh
I am an HP Employee
07-17-2018 06:20 PM
Thank you for replying,
I'm glad I could contribute towards resolving the issue and finding the solution you were looking for.
However, you have a concern regarding a compatible PSU with the same form factory with more power.
Disclaimer: HP Doesn't recommend any upgrade/downgrade of any hardware parts or software that is bundled with the product. It may affect the manufacturer's warranty and performance. You can change the configuration at your own risk.
I would personally suggest you can take help from the local tech or contact a local Best Buy or Staples who can help you identify the right part which is compatible for your PC.
I hope this answers your question, do let me know if you need any technical assistance
For further assistance, feel free to reply to the public post. If you would like to thank us for the efforts to help you, feel free to click on the "Accept as solution" button on the public post. That'll help us and others see that we've got the answers!
Have a great day!
Jeet_Singh
I am an HP Employee
07-17-2018 06:42 PM
Thank you for the update,
I appreciate your time and efforts,
I'm glad I could contribute towards resolving the issue and finding the solution you were looking for.
Thanks for taking the time to let the community know about the solution.
You've been great to work with and it has been a genuine pleasure interacting with you.
I hope both you and your product works great and remain healthy for a long time 😉
Take care now and do have a fabulous week ahead. 🙂
Regards,
Jeet_Singh
I am an HP Employee
03-17-2019 04:34 PM
Good morning !
THANK YOU VERY MUCH FOR YOUR HELP AND SUPPORT !!!
I bought HP PAVILION GAMING DESKTOP PC 690-0000NJ
I am Choosing an uninterruptible power supply for my POWER SUPPLY
CHARACTERISTICS OF MY POWER SUPPLY :
SWITCHING POWER SUPPLY
MODEL PCG007100-240V
50-60Hz
4A
TOTAL 310W MAX
MAXIMUM POWER SHALL NOT EXCEED 310W
1.What category is MY POWER SUPPLY ACTIVE PFC or PASSIVE PFC or another category?
2. What is the characteristic of the power supply, we determine the power supply to
ACTIVE PFC or PASSIVE PFC?
3, Based on this data, which uninterruptible power supply do you recommend for my case?
THANK YOU FOR HELP !!!
08-15-2019 10:53 AM
Hi there i'm trying to order this one, or the L04618-800 and it says on the website there out of them, What is the deal with that do I need to call them? Also I just bought a l04618-800 about 3 weeks ago and it makes a grinding noise on cold boots, but doesn't last that long, and they said they don't have a warranty or replacement on it
08-15-2019 03:47 PM
Hello! Yeah you could probably give them a call. I actually bought this, and ended up replacing it with a 400w one that was the same form factor, and both worked great. But I upgraded the whole pc and now they are sitting on my parts shelf. LoL