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pgustafsson
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AMD R5 330 driver error message after Windows upgrade

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HP Pavilion Desktop - 510-p040qe CTO
Microsoft Windows 10 (64-bit)

After running Windows update I get a message on boot-up saying that either the AMD Radeon R5 330 driver is missing or not functioning correctly. As far as I can tell, everything is working fine. In Device manager I have 2 graphics adapters listed,  the AMD RAdeon R5 330 and Intel(R) HD Graphics 530. When right-clicking and selecting properties for both of them, it says that they are working fine. I would like the message to go away (annoying) or if there is a problem, where do I go for help?

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Prométhée
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so try Amd driver

https://www.amd.com/en/support/previous-drivers/graphics/amd-radeon-r5-series/amd-radeon-r5-300-seri...

 

https://www.amd.com/en/support/kb/release-notes/rn-rad-win-20-9-2

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Prométhée
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hi

first try last version :

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-510-p000-desktop-pc-series/10734566

 

but i think too old
if that is not enough i will try to help you with a newer one!

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pgustafsson
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I installed an older display adapter driver as was suggested  and it did not work. Then I went back to device manager and it said that the AMD adapter was working properly, just as it always did. I right-clicked the AMD  display adapter and clicked update. I think that it put back the original one that gave me the error message on boot-up. No matter what I did (updating Windows, display adapter drivers) I get the message on boot-up but everything seems to work OK. I do a lot of photo editing and video work.  I do not know why this message occurs.

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Prométhée
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so try Amd driver

https://www.amd.com/en/support/previous-drivers/graphics/amd-radeon-r5-series/amd-radeon-r5-300-seri...

 

https://www.amd.com/en/support/kb/release-notes/rn-rad-win-20-9-2

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem

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pgustafsson
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This seems to have corrected the problem. So, thank you Promethee. I was way out of my league here.

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