Add RAM to OMEN 30L prevents boot

[jwmi01]

When adding third party 8GB Hyper X DD4-3200 CL 16 288-PIN to the this PC it won't boot.  

Model OMEN 30L Desktop GT13-1xxx

Current Memory Size  8192 MB RAM

BIOS Date  12/06/2021

BIOS Revision F.13

I understand that RAM upgrades were problematic but thought that the most recent BIOS updates eliminated the issue.  Adding some extra RAM shouldn't be so difficult 🙂

Any feedback is appreciated!

[Prométhée]

Hello

[start]This is an automatic response
in order to avoid writing the same thing each time

Some elements may therefore not apply to you 
To be able to answer you effectively, we need some information

we need the exact model of your computer, and the product number
To find it follow this
for a desktop computer

HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support
and for a laptop
HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support

Give the full name with the product number P / N

this is not a model:
HP Desktop M01-F1xxx
the requested product number must look like this
Product Number: 9EE50AA # ABA
the model corresponding to this number will therefore be
HP Desktop - M01-F1033wb

Give the full version of windows

for windows 10 type winver in the search box
if you give the best information
your problem could have a solution more quickly (depending on the difficulty, of course)
Learn how to use the Community

Advice for asking the "Very Best Question"

First-Time-Here-Learn-How-to-Post-and-More

If it doesn't work, the memory is definitely not compatible.
Quite difficult for some model, you must have exactly the same modules as the original, or very very close

[jwmi01]

If this makes a difference...

Product ID:  1S2L5AV

Windows 11

Installed OS version:  21H2 (10.0.22000)

[Prométhée]

No match

https://support.hp.com/us-en

Please enter a valid serial number, product number or product name

do you have a purchase link?

[jwmi01]

Model # GT-13-1350st

[personal information removed]

[Prométhée]

ok just here

https://www.hp.com/us-en/shop/pdp/omen-30l-desktop-gt13-1350st-1x7b6av-1

HyperX® 8 GB DDR4-3200 RGB SDRAM (1 x 8 GB)

HyperX® 16 GB DDR4-3200 RGB SDRAM (2 x 8 GB)

HyperX® 32 GB DDR4-3200 RGB SDRAM (2 x 16 GB)

HyperX® 32 GB DDR4-3200 RGB SDRAM (4 x 8 GB)

HyperX® 64 GB DDR4-3200 RGB SDRAM (4 x 16 GB)

check if this motherboard

 OasisOC motherboard specifications

• Dual channel (2 DIMMs per channel) memory architecture

• Four DDR4 UDIMM (288-pin) sockets

• Supports PC4-25600 (DDR4-3200)

• Supports 8 GB and 16 GB DDR4 UDIMMs

• Supports up to 4 GB on 32-bit systems

  Note:

  32-bit systems cannot address a full 4.0 GB of memory.

• Supports up to 64 GB (unbuffered) with 16 GB DIMMs on 64-bit computers

[jwmi01]

Baseboard shows as HP 886C 00.

[NonSequitur777 · Accepted solution]

@jwmi01,

From feedback I found online, it may be that the Omen 30L is finnicky when it comes to mismatched RAM.

Question: do you currently have this RAM installed: HP37D4U1S8ME-8XR - 8GB Memory Module, Hyper X Fury?

Like this: https://www.ebay.com/itm/144145941431

If so, pair it with the exact same RAM or else it may not work.

[EDIT:] This link may be of interest to you -go to: "View Entire Discussion (9 comments"): https://www.reddit.com/r/HPOmen/comments/pfzfub/which_ram_for_an_upgrade/

Hope this helps.

Kind Regards,

NonSequitur777

[jwmi01]

Thanks for the info.  I think this is the issue and have probably made a typical "user error" here.  The RAM I purchased is HYPER X FURY 3200 CL-16 that was recommended from an online RAM matching site based on PC model.

The stick I pulled from the box is HP37D4U1S8ME as you indicated, and it shows as 1Rx8 XMP4 - 3733.

So it makes total sense that the third party hardware I have is mismatched.

Thanks all for the help, it's appreciated.  I'll check the actual hardware next time!  🙂

[NonSequitur777]

@jwmi01,

You are quite welcome and good luck!

Kind Regards,

NonSequitur777