cancel
Showing results for 
Search instead for 
Did you mean: 
Bazzzl
New member
1 0 0 0
Message 1 of 2
285
Flag Post

After Windows 10 update I get a message keyboard error and cannot log in agsin

HP Recommended
Pavilion All-in-one

The computer switched itself off on 20/09/2020 and since then when first switched on there is something saying keyboard error and when it boots up you can't get the login box to appear. It doesn't seem to recognise the mouse or the keyboard so the recovery instructions eg press f6 or esc don't work. I've tried Bluetooth and plug in keyboards and mice but it recognises none of them 

1 REPLY 1
SAM11112
Level 5
272 272 19 17
Message 2 of 2
Flag Post
HP Recommended

Can the Bluetooth keyboard or USB keyboard be used normally before?

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation