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‎02-07-2021 08:58 AM

HP Recommended
Product: HP Pavillion All-in-one 24"
Operating System: Microsoft Windows 10 (64-bit)

I have an HP Pavilion All-in-One 24-xa0xxx running Windows 10 Home Edition. Bios update failed using HP Support Assistant. Error message was "Unable to open BIOS image file" after restart. I tried this method repeatedly with the same result. What can I do to successfully install the update?

1 person had the same question
1 REPLY 1

‎02-13-2021 07:23 PM

HP Recommended

If everything is working ok and you don't plan on any hardware changes and there is no problem with your device then there is no rush to update the bios. There are many questions like yours on here and many questions about devices failing after bad bios updates.  Don't worry and wait a while and a newer bios may come out and solve it.  

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