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Karlo1
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Message 1 of 3
240
Flag Post

BIOS Update failed.

‎02-07-2021 08:58 AM

HP Recommended
Product: HP Pavillion All-in-one 24"
Operating System: Microsoft Windows 10 (64-bit)

I have an HP Pavilion All-in-One 24-xa0xxx running Windows 10 Home Edition. Bios update failed using HP Support Assistant. Error message was "Unable to open BIOS image file" after restart. I tried this method repeatedly with the same result. What can I do to successfully install the update?

1 person had the same question
2 REPLIES 2
praveenbv
HP Support Agent
HP Support Agent
7,672 7,666 330 397
Message 2 of 3
Flag Post

‎02-10-2021 01:14 PM

HP Recommended

HI@Karlo1, Welcome to the HP Support Community!

 

Request you to follow the below troubleshooting steps from the document:-

 

HP Consumer Notebook PCs - Updating the BIOS

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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stevecomputer
Level 5
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Message 3 of 3
Flag Post

‎02-13-2021 07:23 PM

HP Recommended

If everything is working ok and you don't plan on any hardware changes and there is no problem with your device then there is no rush to update the bios. There are many questions like yours on here and many questions about devices failing after bad bios updates.  Don't worry and wait a while and a newer bios may come out and solve it.  

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