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Vale116
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Message 11 of 18
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The problem is that its a new video card was not used and from I have seen trying to do this upgrade that others that have also attempted this upgrade on this model have also had the same issue but no thread ever shows a solution just possible fixes. I just don't understand why HP would provide possible upgrade and it not work.

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DGroves
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Message 12 of 18
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i had no issues with finding documentation or bios for this model perhaps you were not aware this model only shipped with windows 7 or 8.x not windows 10, as such any bios updates will be under those OS's your motherboard should be a 

IMPIP-M5 (e66)

 

since this appears to be a older system it may not have a UEFI enabled bios, if so you can only run "LEGACY" video cards which will work on a non UEFI system the problem is that most legacy bios's have a bug that prevents the computer bios from detecting a UEFI video card and switching to LEGACY mode, HP did use a MXM video card slot in some models and if so your system will have a MXM version: 3.0, type A video slot (35 watt max)

 

i know the  GeForce GT230 was one HP approved mxm video option

 

it may be that the motherboards that did not ship with a mxm card is lacking some parts necessary to enable use of said video slot or the bios may be slightly different in that mxm models auto default to a discrete video source

 

also note that systems that shipped with win 8.x already had the latest bios installed by HP, which is why a bios update is only found under the win 7 updates

 

Win 7 x64 driver page: (there is on bios update 7.15 Rev. A) 

https://ftp.hp.com/pub/softpaq/sp58001-58500/sp58106.exe

 

Fix and enhancements:

- Resolves network issue when booting from a non-Windows PXE server.

 

Main driver page:

https://support.hp.com/in-en/drivers/selfservice/hp-touchsmart-610-1100-desktop-pc-series/5080777/mo...

 

HP Quickspecs:

https://support.hp.com/us-en/document/c02059275

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Vale116
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Message 13 of 18
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I'll verify what BIOS versión I have and if it's older I'll give this a shot. Thanks I'll provide an update

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Vale116
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Message 14 of 18
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Those drivers are for 

HP TouchSmart 610-1120in Desktop PC

 

I have a touchsmart 600-1120 they have different motherboard. 

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Prométhée
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Message 15 of 18
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and yes, hence my answer
I had been redirected to this page, and there is not the same motherboard model shown!

 

 


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DGroves
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Message 16 of 18
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this might help it's a link for a HP touchsmart 600-1120 branded video card, this card may use a specific HP VBios that differs from other branded cards

 

https://www.amazon.com/Graphics-TouchSmart-600-1050-Computer-Replacement/dp/B0867YRYJM

 

also, the link i provided is for the "GENERIC" version of this model HP sells this model in numerous regional configurations

 

there is also a "LA" version which appears to have a TV Tuner option installed

 

all appear to use the same motherboard

 

they only differ in the last two digits these two digits ID the country of  that model

 

example:

UK model

https://support.hp.com/gb-en/drivers/selfservice/hp-touchsmart-610-1100-desktop-pc-series/5080777/mo...

 

Italy

https://support.hp.com/us-en/product/hp-touchsmart-600-desktop-pc-series/5080777/model/5153682

 

https://h30434.www3.hp.com/t5/Desktops-Archive-Read-Only/upgrade-video-card-for-HP-TouchSmart-600-11...

 

 

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Vale116
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Message 17 of 18
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Same video card I am trying to install but the links to the touchsmart are for the 610 series I have the 600 series and they use different motherbooards 

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Prométhée
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Message 18 of 18
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For the first, it is not at all the same motherboard again

But, I didn't actually ask Where does the graphics card come from, some are new? is this a model with hp part number, or is it another model? Maybe it would make the difference, but it's hard to say it's definitely the problem

 

513184-001PCIe nVidia GeForce GT 230 1GB (Scorpius) graphics card - Without bracket
NO LONGER SUPPLIED

 

 


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