• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Any failures related to Hotkey UWP service? Click here for tips.
HP Recommended

The problem is that its a new video card was not used and from I have seen trying to do this upgrade that others that have also attempted this upgrade on this model have also had the same issue but no thread ever shows a solution just possible fixes. I just don't understand why HP would provide possible upgrade and it not work.

HP Recommended

i had no issues with finding documentation or bios for this model perhaps you were not aware this model only shipped with windows 7 or 8.x not windows 10, as such any bios updates will be under those OS's your motherboard should be a 

IMPIP-M5 (e66)

 

since this appears to be a older system it may not have a UEFI enabled bios, if so you can only run "LEGACY" video cards which will work on a non UEFI system the problem is that most legacy bios's have a bug that prevents the computer bios from detecting a UEFI video card and switching to LEGACY mode, HP did use a MXM video card slot in some models and if so your system will have a MXM version: 3.0, type A video slot (35 watt max)

 

i know the  GeForce GT230 was one HP approved mxm video option

 

it may be that the motherboards that did not ship with a mxm card is lacking some parts necessary to enable use of said video slot or the bios may be slightly different in that mxm models auto default to a discrete video source

 

also note that systems that shipped with win 8.x already had the latest bios installed by HP, which is why a bios update is only found under the win 7 updates

 

Win 7 x64 driver page: (there is on bios update 7.15 Rev. A) 

https://ftp.hp.com/pub/softpaq/sp58001-58500/sp58106.exe

 

Fix and enhancements:

- Resolves network issue when booting from a non-Windows PXE server.

 

Main driver page:

https://support.hp.com/in-en/drivers/selfservice/hp-touchsmart-610-1100-desktop-pc-series/5080777/mo...

 

HP Quickspecs:

https://support.hp.com/us-en/document/c02059275

HP Recommended

I'll verify what BIOS versión I have and if it's older I'll give this a shot. Thanks I'll provide an update

HP Recommended

Those drivers are for 

HP TouchSmart 610-1120in Desktop PC

 

I have a touchsmart 600-1120 they have different motherboard. 

HP Recommended

and yes, hence my answer
I had been redirected to this page, and there is not the same motherboard model shown!

 

 

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
HP Recommended

this might help it's a link for a HP touchsmart 600-1120 branded video card, this card may use a specific HP VBios that differs from other branded cards

 

https://www.amazon.com/Graphics-TouchSmart-600-1050-Computer-Replacement/dp/B0867YRYJM

 

also, the link i provided is for the "GENERIC" version of this model HP sells this model in numerous regional configurations

 

there is also a "LA" version which appears to have a TV Tuner option installed

 

all appear to use the same motherboard

 

they only differ in the last two digits these two digits ID the country of  that model

 

example:

UK model

https://support.hp.com/gb-en/drivers/selfservice/hp-touchsmart-610-1100-desktop-pc-series/5080777/mo...

 

Italy

https://support.hp.com/us-en/product/hp-touchsmart-600-desktop-pc-series/5080777/model/5153682

 

https://h30434.www3.hp.com/t5/Desktops-Archive-Read-Only/upgrade-video-card-for-HP-TouchSmart-600-11...

 

 

HP Recommended

Same video card I am trying to install but the links to the touchsmart are for the 610 series I have the 600 series and they use different motherbooards 

HP Recommended

For the first, it is not at all the same motherboard again

But, I didn't actually ask Where does the graphics card come from, some are new? is this a model with hp part number, or is it another model? Maybe it would make the difference, but it's hard to say it's definitely the problem

 

513184-001PCIe nVidia GeForce GT 230 1GB (Scorpius) graphics card - Without bracket
NO LONGER SUPPLIED

 

 

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.