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HP Recommended
ML110 G7
Microsoft Windows Server 2012 and older

Hello I have a SBS2011 server and have a question about unknown device in the device manager.

Does anyone kow what drivers I need to load to remedy the issue. I think it might be something to do with the iLO.

 

Win2008R2 SBS2011 HW Ids for unknown device.pngWin2008R2 SBS2011 Unknown Device.png

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

I have zipped up and attached the driver you need, below.

 

Download and unzip the file to its folder.  Do not do anything with the files in the folder.

 

Go to the device manager, click on the Base System Device needing the driver.

 

Click on the driver tab.  Click on Update driver.

 

Select the 'Browse my computer for drivers' option and browse to the driver folder you unzipped.

 

Make sure the Include subfolders box is checked and the driver should install.

 

 

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

I have zipped up and attached the driver you need, below.

 

Download and unzip the file to its folder.  Do not do anything with the files in the folder.

 

Go to the device manager, click on the Base System Device needing the driver.

 

Click on the driver tab.  Click on Update driver.

 

Select the 'Browse my computer for drivers' option and browse to the driver folder you unzipped.

 

Make sure the Include subfolders box is checked and the driver should install.

 

 

HP Recommended

Thanks Paul, for confirming the drivers. I have installed and the notification is gone and the system seems stable so fingers crossed. I will reboot over the weekend and update this thread for anyone else with the same issue.

:ThumbUp:

HP Recommended

You're very welcome. 

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