Blank/Black Screen After RAM Upgrade

[Netrino]

Hello,

So i upgraded RAM using Corsair DDR3 SODIMM 2x4GB 1600Mhz, after installation the PC starts up but the screen is blank/black

steps:

1. I tried with 1st socket using only one RAM, Screen Black/Blank

2. I tried with 2nd socket using only one RAM with the Same RAM of step 1, Screen Black/Blank

3. I tried step 1 and 2 using the other RAM, Screen Black/Blank

now here it gets interesting

4. Tried 1st socket using Original/Factory RAM, Screen Black/Blank

5. Tried 2nd socket using Original/Factory RAM, Screen Black/Blank

6. Tried without any RAM at all , it sounds the missing RAM sound, Screen Black/Blank

Now in every step taken i must say that the screen its not just not showing stuff but its totaly black like it doesnt power up at all, in the mean time the system starts up normaly.!

Is it Possible the RAM upgrade to affect the screen? or maybe when i was replacing the RAM i touched some cable conecting to screen or something?

HP 19 All-in-ONE PC

Product No.G4B06AA#ABA

Model No. 19-2113w

Windows 10 64 bit

[Netrino · Accepted solution]

Update

Removed the battery and hold the power button for 30sec (BIOS reset if i am not mistaken?) now it is working with the orginal RAM so i guess my new RAM its the problem!

[BigOx56]

I had the same propblem with a bottom-of-the-line HP laptop (model 5AKVBD7M, unlit keyboard, unremovable battery) after at least two different updates even though it's only eight months old. After a lot of trial and error, I figured out the following "solution." I hold down the power button until both tiny white LED's on the left side go out (and I usually hear a tiny ping). I wait about a minute and try turning the PC on again. Sometimes it takes a few iterations, but I've always gotten it running again.