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Hello, My blutooth device diseapeared recently. After investigation, I discovered that blutooth driver fails with following error:
(Code 10) STATUS_DEVICE_POWER_FAILURE. i uninstalled then reinstalled last blutooth driver, and error still appear. What can i do to recover bluetooth feature ? Thank you
I reviewed your post and I understand that the Bluetooth is not working on your computer.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend download and install the Bluetooth driver from the below link and check whether the issue is resolved.
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
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The_Fossette I am an HP Employee
Thank you for your advice. I downloaded and installed sp100551.exe, unfortunately, it did not fix my issue.
Bluetooth driver still have "(Code 10) STATUS_DEVICE_POWER_FAILURE" error.
I recommend you perform a system restore back to the date when the Bluetooth was working fine.
Refer to the below article for detailed steps.
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