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‎11-10-2024 10:50 AM

HP Recommended
Product: HP Pavilion Desktop - TP01-1010na

I updated BIOS as per HP utility pop up on desktop. Since than computer starts, LED power button is lit, fan is running but keyboard, screen, mouse are not recognised. Tried CMOS battery reset as per instructions. Hp website does not have bios software for HP Pavilion Desktop TP01-1010na model. Tried for model HP Pavilion Desktop TP01-1010ns too. Any suggestions?  

1 REPLY 1

‎11-11-2024 09:08 AM

HP Recommended

Greetings @RaCho2 

 

Welcome to the HP Forum.

 

I see what you are saying; no drivers available for your PC.

 

You would need a recent HP BIOS update to attempt a fix.

 

Your PC has no: video output or USB function. So the BIOS fix would have to be done by a local PC Tech using a Serial ISP programmer if you had a recent HP BIOS file.

 

I'm sorry to tell you, I see no other option available except to contact HP Support for factory service.

 

Regards

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