Broken screen cover

[Veracules]

Broken screen cover which  is preventing the laptop from opening properly.

[Garp_senchau]

@Veracules, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

It sounds like the screen cover is broken and preventing your laptop from opening properly. To assist you further, please share some images via private message so I can better understand the issue and provide more specific help.

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,