Built in card reader crashes the computer

[squid13]

When I put a SD card. in the card reader the computer instantly crashes and try's to repair it's self. It does the same on another card.

[NonSequitur777]

@squid13,

From what you shared, it appears that either your card reader is defective, causing system instability and blue screen errors, or you may have driver issues.

Let's try this and hopefully arrive at a fix -aka this is what I would do first:

1.) Open your device manager.

2.) Locate the card reader (such as expand "Memory technology devices"). Right click on the device and select uninstall.

3.) Close the device manager after the drivers are uninstalled and restart PC.
4.) Please go to https://support.hp.com/gb-en/drivers/selfservice/hp-envy-te01-0000-desktop-pc-series/29014358 and download/install the card reader driver(s) from this link OR if somehow HP doesn't offer the card reader driver, see if you can find the driver elsewhere online based on the part number (please provide, btw).
5.) Once the driver(s) is/are installed, once again restart your PC.

Hopefully this works.  If not, it would strongly suggest that the card reader is faulty.

Kind Regards,

NonSequitur777

[squid13]

There is no Memory technology devices listed so checking results on google i came on this thread from the HP forum. It's a long thread so I copied this part

Well I finally found the answer to one of my questions here:   https://itstillworks.com/check-pc-sd-slot-8404707.html

It explained, “In the device manager, look for a device labeled “SD host adapter.” If you see it, your computer has a built-in SD card reader.”

In fact, the Intel SD Host Controller listed under SD host adapter is my card reader after all.

This is what I have in my computer and it has a 2006 Microsoft driver and it says it is working OK.  I really need to no if this is it and if so I'll uninstall the driver and reboot and let it reinstall the driver.

[NonSequitur777]

@squid13,

You located your card reader -excellent.  When you go to your PC's driver update site here: https://support.hp.com/gb-en/drivers/selfservice/hp-envy-te01-0000-desktop-pc-series/29014358, you'll find a much more recent Card Reader driver (October 24th, 2021) which I assume is compatible with your HP ENVY Desktop PC TE01-0xxx Card Reader.

But before you uninstall your card reader, see if your PC will allow installation of the aforementioned updated driver.

Kind Regards,

NonSequitur777

[squid13]

II installed that driver using the install assistant and it shows in the HP download file but the Host controller still shows the Microsoft driver. I duel boot so I tried it in windows 10 and it crashes the computer. I'm sort of lost here.  Forgot to add in windows 10 the driver was Microsoft but had a different number than the one in windows 11.

[NonSequitur777]

@squid13,

If it is any comfort, I feel your pain, so to speak.  The biggest challenge I have and continue to face assisting Users like yourself -and myself too during my "to-go-where-few-if-any-have-gone-before" legacy HP desktop Upgrade Projects, is that a significant amount of HP computer hard/software information for both legacy AND recent PCs is simply NOT made available by HP or is incomplete or is quite difficult to extract from -in my opinion- antiquated and decidedly user-unfriendly product databases.

See this, for example:

How difficult would it have been to also include the associated part number(s)?

I beg your pardon, I digress.

Yes, the driver I referenced is intended for W11 as you indicated under "Operating System".  The W10 card reader driver versions:

Please see if Device Manager allows you to "Roll Back Driver".

Kind Regards,

NonSequitur777

[squid13]

It has roll back but it's greyed out.Like you showed me there is an updated driver for it but how do you get it to install and show up in the the Host controller that is the 64 dollar question.

[NonSequitur777]

@sandytechy20,

You provided a private feedback message to a User experiencing a similar "SD Card Reader not recognized" issue (thread: Solved: SD Card Reader not recognized in device manager, and doesn't... - HP Support Community - 687...) which was marked as the "Accepted Solution", suggesting to me that the information you shared resolved the User's issue.

Thank you in advance to enlighten @squid13.

Kind Regards,

NonSequitur777

[squid13]

I still have the same problem, it has not been fixed..