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Hassockspat
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Solved!

CD lost in PC

HP Recommended
TouchSmart520PC

I inserted a (mothering Sunday gift) DVD without fully clicking it into place.  It has disappeared into the bowels of my PC.  This is not the first time and I try to be extra careful.  There are at least 2 CDs somewhere in my PC and I would really like to get them out.  Can anyone help please?

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Prométhée
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HP Recommended

https://support.hp.com/us-en/product/hp-touchsmart-520-1100-desktop-pc-series/5186980/model/5253976

HP TouchSmart 520-1110ea Desktop PC

Upgrading and Servicing Guide

the same i think

 

 


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Prométhée
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HP Recommended

hi

you have to open everything
which model exactly do you have?

in the meantime, see if it matches

 Upgrading and Servicing Guide

 

----------------------------------------------------------------------------
this is a recorded response (macro))
we need the exact model of your computer, and the product number
To find it follow this
for a desktop computer

HP Desktop PCs - How Do I Find My Model Number or Product Number? | HP® Customer Support

 

and for a laptop:

HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support

 


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Hassockspat
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Many thanks for responding so quickly.  My Desktop PC is:   HP TouchSmart520PC   

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Hassockspat
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Sorry.  I should have entered the Product Number:  H1E40EA (next looks like a #)  ABU    Serial Number:  CZC22523SP

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Prométhée
Level 16
9,691 9,549 985 3,411
Message 5 of 5
Flag Post
HP Recommended

https://support.hp.com/us-en/product/hp-touchsmart-520-1100-desktop-pc-series/5186980/model/5253976

HP TouchSmart 520-1110ea Desktop PC

Upgrading and Servicing Guide

the same i think

 

 


Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem

was this reply helpful , or just say "thank you " ? Click on the yes button 
Desktop-Knowledge-Base





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