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CD media slipped inside the computer

HP All in One desktop model 24-g237c
Microsoft Windows 10 (64-bit)

Hi - I was attempting to burn a music CD tonight when it slipped inside the computer - I hadn't secured it properly when I closed the DVD door.  The computer doesn't seem to be impacted by it - I'm concerned by what might happen - could it short out a circuit board etc.  I don't know the layout of what's just under the DVD door.

Anyone ever had this experience?  If so, was the computer damaged as a result.  The computer is otherwise working perfectly.  I've never taken the computer apart and am not comfortable doing so.  But if there's a chance that the blank disc could somehow damage the computer I'll have to do so.

Dan

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CD media slipped inside the computer

Hello
it would be better not to leave it like that ..
You must try to open the computer, and remove it!

 Optical Drive Replacement Instructions

https://support.hp.com/us-en/product/hp-24-g200-all-in-one-desktop-pc-series/13823546/model/16842083...

 

 



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Expert volontaire Forum Fr 17-10-2009

Sorry i'm using translate.google

give the model and P/n product number of the device

example: HP Phoenix h9-1228ef HPE product no.P / N: C0B64EA


Please remember to mark the answers this can help other users


please click on the accept as solution button

if message provided an answer / solution to the problem

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CD media slipped inside the computer

Hi Promethee.  Thanks for the instructions - I actually found similar last night to show how to get inside - the disc was removed this morning and I'm set.  Thanks again for responding.  Google Translate actually worked very well - the English was clear as fyi to you.

Warm regards, Dan

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CD media slipped inside the computer

Thank you
Take care of yourself, follow the instructions
as much as possible

 



signature:
Expert volontaire Forum Fr 17-10-2009

Sorry i'm using translate.google

give the model and P/n product number of the device

example: HP Phoenix h9-1228ef HPE product no.P / N: C0B64EA


Please remember to mark the answers this can help other users


please click on the accept as solution button

if message provided an answer / solution to the problem

Reply
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