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HP Recommended
HP Pavilion 500-214 Desktop PC
Microsoft Windows 8.1 (64-bit)

When I turn on my HP Pavilion model 500-214, I receive an error message: 'CPU Fan not detected'.

It has an AMD A8-6500 APU with Radeon HD Graphics with Socket FM2. The system board is 2AE0 1.0.

It has a "Cooler Master" CM12V CPU Fan.  Although out of warranty, the PC is still good and I would like to be able to find a replacement CPU Fan for this PC.

Please advise where I can purchase a replacement fan for the above Pavilion desktop computer.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

CPU fans on HP desktop PC's are sold as part of the heat sink assembly.

 

Below is the link to the parts list for your PC:

 

HP PartSurfer

 

The heatsink assembly part number and description is:

 

644724-001
Heatsink - 95W, Kidd

 

HP does not sell the heatsink so you will have to see if you can find one from a 3rd party reseller.

 

Below is the link to HP's list of authorized parts resellers:

 

The HP Parts Store | HP Computer Parts | HP Printer Parts | HP parts | hp batteries | SSD | printhea...

 

You can also do a search by the heatsink part number on Amazon or eBay and see if you can find the part that way.

View solution in original post

5 REPLIES 5
HP Recommended

CPU fans on HP desktop PC's are sold as part of the heat sink assembly.

 

Below is the link to the parts list for your PC:

 

HP PartSurfer

 

The heatsink assembly part number and description is:

 

644724-001
Heatsink - 95W, Kidd

 

HP does not sell the heatsink so you will have to see if you can find one from a 3rd party reseller.

 

Below is the link to HP's list of authorized parts resellers:

 

The HP Parts Store | HP Computer Parts | HP Printer Parts | HP parts | hp batteries | SSD | printhea...

 

You can also do a search by the heatsink part number on Amazon or eBay and see if you can find the part that way.

HP Recommended

Thank you Paul for explaining that the fan comes with the heatsink.

Also, thanks for the heatsink assembly part number.

HP Recommended

You're very welcome. 

HP Recommended

Hello Paul.
Just a quick followup. I rec'd the heatsink\fan assembly, it installed like a breeze and my PCs backup and running.
Thanks again for your assistance in providing the part number for the assembly.

HP rocks!

HP Recommended

Anytime  

 

Glad to have been of assistance, and that's great news the replacement fan worked.

 

Cheers, 

 

Paul

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.