• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
HP Recommended
HP OmniStudio 27 inch All-in-One Desktop PC 27-cu0000 (C0TU5AV)
Microsoft Windows 11

System gives overheating errors of CPU and Motherboard even though core temp shows CPU stress test shows running temperature of 76 degrees. Error probably comes rom core temp showing 93 degrees maximum on average

1 REPLY 1
HP Recommended

Greetings @Bondi00711 

 

Is your PC shutting down or acting unstable?

 

Is your PC in warranty?

 

93 Degree Celsius: CPU or other MB temps could be considered somewhat toasty. Other MB component temps or discrete (if applicable) GPU temps may be close to the red zone.

 

HWiNFO portable (free) can provide a detailed view of component temps and various fan speeds. Run HWiNFO portable using sensors only.

 

First, try cleaning external vents using compressed air. It is best to avoid using canned compressed air if possible. Canned compressed air generates moisture. Don't start the PC for a while (let it dry) if you do use canned compressed air.

 

I use standard AC electrical outlet dust busters (or cordless battery powered) dust busters instead of canned air.

 

Your second option would be to disassemble the PC.

 

Clean the: MB, fans, and ducts using compressed air. Maybe clean and redo: the CPU TIM and GPU TIM if required.

 

I don't think a limited one year warranty would cover routine internal cleaning/maintenance.

 

But a local PC Tech would probably clean your PC's internals and reapply TIM (if indicated) at a standard hourly rate if your PC is not in warranty.

 

Regards

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->