Can HP ENVY All-in-One - 27-b255qd be upgraded to 32GB of Ram Memory

[robjay]

Can HP ENVY All-in-One - 27-b255qd be upgraded to 32GB of Ram Memory?

[Paul_Tikkanen · Accepted solution]

Hi:

Below is the link to the product specs page for your PC.

HP says the max is 2 x 8 GB

https://support.hp.com/us-en/document/c06034637

Below is the link to the Crucial memory report for your PC.

Crucial indicates that you can upgrade to 32 GB and Crucial is almost always right.

https://www.crucial.com/usa/en/compatible-upgrade-for/HP-Compaq/envy-27-b255qd-all-in-one

[robjay]

Thanks.  That is what I found too and why I am confused.   I was hoping someone at HP can confirm 2x16 will work before I purchase 2 of these systems.

[Paul_Tikkanen]

You're very welcome.

HP will just tell you what the specs already indicate.

You can call them at 1 (866) 724-8600 and ask.

The processor and chipset your PC has supports at least 64 GB of memory with 4 memory slots.

https://ark.intel.com/content/www/us/en/ark/products/129948/intel-core-i7-8700t-processor-12m-cache-...

Your PC only has two, which is why the limit is 2 x 16 GB.

[robjay]

Thank you.  I really appreciate your expertise.  I feel comfortable to purchase now.  Again, Thanks and Happy New Year!

[Paul_Tikkanen]

Anytime.

Glad to have been of assistance.

My understanding is that it is very puzzling how to take that model apart and there are no manuals that I know of to get inside of it.

Happy New Year to you too!