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03-12-2019 09:34 AM
HI everyone,
I have HP elitedesk 800 G3 with onboard Intel (R) HD graphics 530 card, which can drive 2 monitors through 2 build-in displayports.
I want to set up a third monitor and plug in a graphics card to the card slot. However, when the graphic card is in the slot, only the 2nd works. Onboard one doesn't. Once the extra card has been taken off , on board one works fine.
Does any one know how to make both graphic cards run the same times so that I can use 3 monitors?
Thanks
Solved! Go to Solution.
Accepted Solutions
03-12-2019 12:43 PM
@Rachel9777 , welcome to the forum.
I believe the problem is caused by the fact that when a discrete video card is installed the Integrated video is automatically disabled. I can't find where it states this in the specifications, however. I know this is true in all desktop models. Here is the Maintenance and Service Guide for the computer.
Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
03-12-2019 12:43 PM
@Rachel9777 , welcome to the forum.
I believe the problem is caused by the fact that when a discrete video card is installed the Integrated video is automatically disabled. I can't find where it states this in the specifications, however. I know this is true in all desktop models. Here is the Maintenance and Service Guide for the computer.
Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!