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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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06-26-2021 07:37 AM
I ran the MS app to check if my computer is Windows 11 capable. Stated it's not. Can I upgrade to be Windows 11 ready or should I be shopping for a new computer?
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06-26-2021 09:15 AM - edited 06-26-2021 09:18 AM
@PDaddy56 , welcome to the Community.
The item that seems to be causing most computers to fail is the TPM. You will have to check in the BIOS/UEFI to see if it is available and enabled. Then, if it is not the correct version you will have to update the BIOS/UEFI to see if that helps.
Here is a good article that will tell you the minimum system requirements.
Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
06-26-2021 10:21 AM
You need to know EVERYTHING that your system lacks for Windows 11, not just what the MS tool tells you.
Here is a link to a third-party tool that will check all the currently known requirements for Windows 11 and tell you what fails on your PC: https://github.com/rcmaehl/WhyNotWin11/releases
Do NOT try to download this using MS Edge as it flags it as malware -- which it is NOT -- use a different Browser instead.
I am a volunteer and I do not work for, nor represent, HP
06-29-2021 04:20 AM
I read yesterday that MS is reconsidering 7th generation support. A group of testers will be working on that and MS will determine the status at that time. I'll hold off until then. My only option right now is a newer motherboard as mine will not support and 8th or 9th generation processor. Thank you for your information. It pointed me in the right direction.
07-05-2021 08:36 PM
is this your HP computer, PDaddy56?
indeed you will have to wait a few months until Microsoft completes its test for 7th gen Intel (Kaby Lake) and AMD Zen 1 (Ryzen 1xxx) CPUs (right around the time Windows 11 reaches close to final release) before you can try to upgrade to Windows 11.
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