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- HP Community
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- Desktop Hardware and Upgrade Questions
- Can't find any info about my HP motherboard

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01-01-2021 04:34 PM
Hello! So i want to upgrade my pc and I have a HP 3396 motherboard but i can't find any info about it so I don't know what products it supports. I tried to search everywhere but there is literally no info about this motherboard.
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01-01-2021
07:55 PM
- last edited on
08-21-2024
10:34 AM
by
JessikaV
Thank you for the additional information, @Roli442!
Here is the Hardware Reference Guide for the computer: http://h10032.www1.hp.com/ctg/Manual/c03347207
On Page 23 is a diagram of the motherboard with all of the connectors labeled. On Page 24 in the section titled "DIMMS" it tells you that the maximum memory is 16 GB. If you read the entire section it tells you how to populate the sockets.
On Page 28 it tells you about "Removing or Installing an Expansion Card. There isn't any information on compatible video cards that I could find.
Here is all of the Product Information: https://support.hp.com/us-en/document/ish_2039298-1862169-16
It doesn't give any specifics on the processor, except for Intel 2nd & 3rd Generation Core i3, i5, i7 Processors; select processors include Intel vPro Technology, Intel Pentium.
Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
01-01-2021 05:12 PM
@Roli442 , welcome to the Community.
What is the Product Number of the computer? I need this information to review the specifications of it. Please don't furnish the Serial # or other personal information. You can find the Product Number at the bottom of the page when you open HP Support Assistant.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
01-01-2021
07:55 PM
- last edited on
08-21-2024
10:34 AM
by
JessikaV
Thank you for the additional information, @Roli442!
Here is the Hardware Reference Guide for the computer: http://h10032.www1.hp.com/ctg/Manual/c03347207
On Page 23 is a diagram of the motherboard with all of the connectors labeled. On Page 24 in the section titled "DIMMS" it tells you that the maximum memory is 16 GB. If you read the entire section it tells you how to populate the sockets.
On Page 28 it tells you about "Removing or Installing an Expansion Card. There isn't any information on compatible video cards that I could find.
Here is all of the Product Information: https://support.hp.com/us-en/document/ish_2039298-1862169-16
It doesn't give any specifics on the processor, except for Intel 2nd & 3rd Generation Core i3, i5, i7 Processors; select processors include Intel vPro Technology, Intel Pentium.
Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.
I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!