cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
Roli442
New member
3 2 0 0
Message 1 of 6
281
Flag Post

Solved!

Can't find any info about my HP motherboard

HP Recommended
Microsoft Windows 10 (64-bit)

Hello! So i want to upgrade my pc and I have a HP 3396 motherboard but i can't find any info about it so I don't know what products it supports. I tried to search everywhere but there is literally no info about this motherboard.

1 ACCEPTED SOLUTION

Accepted Solutions
old_geekster
Level 16
Level 16
25,338 18,658 2,931 9,285
Message 4 of 6
Flag Post
HP Recommended

Thank you for the additional information, @Roli442!

 

Here is the Hardware Reference Guide for the computer: http://h10032.www1.hp.com/ctg/Manual/c03347207

 

On Page 23 is a diagram of the motherboard with all of the connectors labeled.  On Page 24 in the section titled "DIMMS" it tells you that the maximum memory is 16 GB.  If you read the entire section it tells you how to populate the sockets.

 

On Page 28 it tells you about "Removing or Installing an Expansion Card.  There isn't any information on compatible video cards that I could find.

 

Here is all of the Product Information: https://support.hp.com/us-en/product/hp-compaq-elite-8300-convertible-minitower-pc/5232845/model/523...

 

It doesn't give any specifics on the processor, except for  Intel 2nd & 3rd Generation Core i3, i5, i7 Processors; select processors include Intel vPro Technology, Intel Pentium.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!

View solution in original post

Was this reply helpful? Yes No
5 REPLIES 5
old_geekster
Level 16
Level 16
25,338 18,658 2,931 9,285
Message 2 of 6
Flag Post
HP Recommended

@Roli442 , welcome to the Community.

 

What is the Product Number of the computer? I need this information to review the specifications of it. Please don't furnish the Serial # or other personal information. You can find the Product Number at the bottom of the page when you open HP Support Assistant.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
Was this reply helpful? Yes No
Roli442
Author
New member
3 2 0 0
Message 3 of 6
Flag Post
HP Recommended

QV993AV

Was this reply helpful? Yes No
old_geekster
Level 16
Level 16
25,338 18,658 2,931 9,285
Message 4 of 6
Flag Post
HP Recommended

Thank you for the additional information, @Roli442!

 

Here is the Hardware Reference Guide for the computer: http://h10032.www1.hp.com/ctg/Manual/c03347207

 

On Page 23 is a diagram of the motherboard with all of the connectors labeled.  On Page 24 in the section titled "DIMMS" it tells you that the maximum memory is 16 GB.  If you read the entire section it tells you how to populate the sockets.

 

On Page 28 it tells you about "Removing or Installing an Expansion Card.  There isn't any information on compatible video cards that I could find.

 

Here is all of the Product Information: https://support.hp.com/us-en/product/hp-compaq-elite-8300-convertible-minitower-pc/5232845/model/523...

 

It doesn't give any specifics on the processor, except for  Intel 2nd & 3rd Generation Core i3, i5, i7 Processors; select processors include Intel vPro Technology, Intel Pentium.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
Was this reply helpful? Yes No
Roli442
Author
New member
3 2 0 0
Message 5 of 6
Flag Post
HP Recommended

Thank you for your answer! 

Was this reply helpful? Yes No
old_geekster
Level 16
Level 16
25,338 18,658 2,931 9,285
Message 6 of 6
Flag Post
HP Recommended

You are welcome, @Roli442!  Always glad to help.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation