Can't install graphics card, white plugs in the way

[CarrieSD]

My son received a GTX 1050 TI SC Graphics card for Christmas. We can't physically fit it into the computer.

I am not a computer person, so excuse my explanations, but there are two white plug-things with multiple colored wires plugged into the computer that get in the way of the graphics card. He bought an extender type thing to plug it in, so we can get it plugged in, but then we have nowhere to physically put the graphics card.  The HDMI etc. connections in the back of the graphics card won't fit out the punched out holes in the back of the machine unless it is directly connected to the plug in the back of the computer, which we can't do because the white plug-things are in the way. 

Any help would be greatly appreciated as this graphics card was extremely expensive and we would like to get it to work.

[Grzwacz]

Hi

Will try to help.

Looking at the motherboard (MB) shows the 24 pin MB power supply (PS) connector is slightly below the PCIe slot where the graphics card gets plugged in to the motherboard.

The GTX 1050 Ti is usually a dual slot card so this could be part of your problem.

If this 24 pin PS connection is the white plug getting in the way you will not be able to install this graphics card in this chassis.

Not sure what the extender is you are referring to. Can you take a pic and upload to a new post so we can have a look?

You usually have to remove the back plates which align with a dual graphics card so the graphics card will fit into the chassis correctly.

The motherboard on this PC may only support a single slot or low profile graphics card.

Tom

[CarrieSD]

[Grzwacz · Accepted solution]

Hi

Thanks for the images. They really help!

I see three problems.

1. Your PC's current power supply will have to be upgraded from 180 watt to at least (bare minimum) a 300 watt power supply. Possibly a Small Form Factor power supply so it fits in the chassis.

2. The 24 pin power supply connection on the motherboard may be in the way.

3. Two possible front panel connections (hard to see what they are) block the top backplate which must be removed to install a dual slot graphics card.

You should return the dual slot graphics card for refund and purchase a single slot graphics card.

An example would be something like a Zotac 1050 Ti single slot mini. 

A low profile dual slot will probably also not fit in this chassis.

You can Google for other manufacture's such as EVGA, Asus, MSI, or Gigabyte.

Tom

[Grzwacz]

Hi

The Zotac card referenced in the previous post may be a dual slot. Don't purchase this. It will not fit in the case.

Very sorry about this.

Google for a single slot card with a length that will fit in your PC's chassis. The graphics card has to be single slot.

There is not much available.

It is very challenging to install more powerful graphics cards in small cases.

Tom