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- Cannot find num lock key on HP All-in-One 24-eOXX keyboard

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08-14-2017 11:56 AM - edited 08-14-2017 11:58 AM
Hi @Gilbert5,
Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community! I came across your post and wanted to assist you. I understand that you are looking for a num lock key on the keyboard. Don't worry I'll be really glad to help you with this.
To Clarify, do you mean the button can't be located physically? if it isn't that but something you want to enable as such: Click here for a related HP Forums post that seems to have helped others.
Here's the alternate option to using or toggling between the num lock options via windows: Click here
For more assistance, please follow the steps suggested in the support document for - HP PCs - Numeric Keypad Does Not Work (Windows 10, 8, 7)
Keep me posted,
If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below,
Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,
Thank you for posting in the HP Support Forum. Have a great day!
Regards,
Jeet_Singh
I am an HP Employee
08-16-2017 02:30 PM
Thanks for the reply, could you help me the part number of the keyboard you are using?
The part number of the keyboard will be printed on the bottom of the keyboard you are using.
With the help of the part number of the keyboard, I will be able to lookup the keyboard layout and help you find the location of the num lock on your keyboard.
Keep me posted. Good Luck.
Chimney_83
I am an HP Employee
08-20-2017 10:04 AM
Hi @Gilbert5,
Thank you for replying,
I appreciate your time and efforts,
As I understand you are still finding difficulty finding the num lock on your keyboard. Don't worry I'll do my best to help you with this,
Could you send me the image of the keyboard. so that I can check and get back to you with more information.
Eagerly waiting for your response!
I hope you have a good day ahead,
And Feel free to ask your queries as this forum has some of the best people in the world available and ready to help.
Regards,
Jeet_Singh
I am an HP Employee
10-26-2019 01:19 PM
@CntrlNJGeek
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:
- Click Start, type on-screen in the search field, then select On-Screen Keyboard from the search results list.
- When the On-Screen Keyboard displays, click Options. ...
- In the Options window, select Turn on the numeric keypad, then click the OK button to save the change.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee